Quality
At ES, quality is an integral way of life. The organization's primary objective is to ensure consistent quality delivery at all stages of the partnership engagement and constantly bring about quality improvements, both at the time of transition as well as production. Productivity gains resulting from these quality improvements are shared with our partner to ensure incentives to initiate and implement such improvements for both parties.
We have clearly-defined and measured quality processes in place and a quality 'mindset' is communicated and reinforced throughout the organization by linking performance appraisal and quality scores.
Our Quality Policy is,
"E-Softtek is Committed to achieve total customer satisfaction by providing Quality process and services, conforming to the specifications laid down by customer in all aspects"